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WASHINGTON – As Economic Impact Payments continue to be successfully delivered, the Internal Revenue Service today reminds taxpayers that IRS.gov includes answers to many common questions, including help to use two recently launched Economic Impact Payment tools.
Get My Payment shows the projected date when a deposit has been scheduled. Information is updated once daily, usually overnight, so people only need to enter information once a day. Those who did not use direct deposit on their 2018 or 2019 tax return can use the tool to input information to receive the payment by direct deposit into their bank account, so that they can get their money faster.
The Non-Filers Enter Payment Info tool is helping millions of taxpayers successfully submit basic information to receive Economic Impact Payments quickly to their bank accounts. This tool is designed only for people who are not required to submit a tax return. It is available in English through Free File Fillable Forms and in Spanish through ezTaxReturn.
Frequently asked questions continually updated on IRS.gov
Taxpayers should check the FAQs often for the latest additions; many common questions are answered on IRS.gov already, and more are being developed. Here are answers to some of the top questions people are asking.
Get My Payment says that my Economic Impact Payment was sent to an account I don’t recognize. Why is that, and how do I get my payment?
When some taxpayers file their tax return, they may choose an option available from their tax preparer or software provider to help them pay their fees, get their refund more immediately or even load the refund onto a direct debit card. This group of different products is referred to as refund settlement products. In these situations, taxpayers may:
- Use a banking product to help them complete the tax filing transaction, sometimes referred to as a Refund Anticipation Loan (RAL) or a Refund Anticipation Check (RAC).
- Choose to have their tax refund loaded onto a debit card provided by a variety of groups in the tax and financial communities.
When you filed your tax return, if you chose a refund settlement product for direct deposit purposes, you may have received a prepaid debit card. In some cases, your Economic Impact Payment may have been directed to the bank account associated with the refund settlement product or prepaid debit card.
If the refund settlement product or the associated account is closed or no longer active, the bank is required to reject the deposit and return it to the IRS. Once the returned payment to the IRS is processed, the “Get My Payment” app will be updated.
Once the returned payment is processed by the IRS, the payment will automatically be mailed to the address on the 2019 or 2018 tax return, or the address on file with the U.S. Postal Service – whichever is more current. The status in Get My Payment will update accordingly. Timing of this process depends on several variables, including when and how the payments are rejected and returned to the IRS, when “Get My Payment” updates, and when taxpayers check the tool.
The IRS also noted that it has resolved a reporting error that some taxpayers may have experienced, which inaccurately indicated rejected payments were being sent back to the same taxpayer account a second time. They are actually being mailed to the taxpayers. The IRS has quickly taken steps to correct this reporting error. “Get My Payment” was updated starting Tuesday, April 21 to reflect that the taxpayer’s payment has actually been mailed, and not rerouted to a closed bank account.
Why am I receiving an error message when entering my personal information or tax information?
To ensure the information is entered correctly, please use the help tips provided when entering the information requested to verify your identity. If the information you enter does not match our records, you will receive an error message. Check the information requested to ensure you entered it accurately.
You may want to check your most recent tax return or consider if there is a different way to enter your street address (for example, 123 N Main St vs 123 North Main St). You may also verify how your address is formatted with the US Postal Service (USPS) by entering your address in the USPS ZIP Lookup tool, and then enter your address into Get My Payment exactly as it appears on file with USPS.
If you receive an error when entering your Adjusted Gross Income (AGI), refund amount, or amount you owed, make sure you are entering the numbers exactly as they appear on your Form 1040 or tax transcript. If the numbers from your 2019 tax return are not accepted, try the numbers from your 2018 tax return instead.
If the information you enter does not match our records three times within 24 hours, you will be locked out of Get My Payment for 24 hours for security reasons. You will be able to access the application again after 24 hours. There is no need to contact the IRS.
I think the amount of my Economic Impact Payment is incorrect. What can I do?
If you did not receive the full amount to which you believe you are entitled, you will be able to claim the additional amount when you file your 2020 tax return. This is particularly important for individuals who may be entitled to the additional $500 per qualifying child dependent payments.
For VA and SSI recipients who don’t have a filing requirement and have a child, they need to use the Non-Filers tool on IRS.gov by May 5 in order to have the $500 added automatically to their $1,200 Economic Impact payment. We encourage people to review our “How do I calculate my EIP Payment” question and answer.
Quick links to the Frequently Asked Questions on IRS.gov:
Economic Impact Payments: www.irs.gov/eipfaq
Get My Payment tool: www.irs.gov/getmypaymentfaq
No action needed by most taxpayers
Eligible taxpayers who filed tax returns for 2019 or 2018 will receive the payments automatically. Starting this week, automatic payments are going to those receiving Social Security retirement, or disability (SSDI), and Railroad Retirement benefits, and recipients of SSI and Veterans Affairs or survivor benefits should receive their payments by mid-May.
Watch out for scams related to Economic Impact Payments
The IRS urges taxpayers to be on the lookout for scams related to the Economic Impact Payments. To use the new app or get information, taxpayers should visit IRS.gov. People should watch out for scams using email, phone calls or texts related to the payments. Be careful and cautious: The IRS will not send unsolicited electronic communications asking people to open attachments, visit a website or share personal or financial information. Remember, go directly and solely to IRS.gov for official information.
As the Governor’s Stay Home Missouri order expiries May 3, more Cape Girardeau County businesses, community facilities, restaurants and other places are expected to reopen as soon as Monday, and each has the autonomy to choose when and how, under certain state guidelines outlined on the showmestrong.mo.com website.
“We are encouraging businesses to safeguard their employees and their customers,” said Presiding Commissioner Clint Tracy. “Local governments did not close any businesses, however, we will be highlighting guidance from the Cape Girardeau County Health Department to codify best practices that place safety first while following state guidelines to help businesses reopen to provide goods and services to our community.”
The Cape Girardeau County joint coronavirus response team has been offering guidance through the news media and partner agency contacts and social media accounts.
“Social distancing is still one of our best protections,” said Tracy. “In public, we should continue to stay at least 6-feet apart, wear masks, and continue to practice good personal hygiene. Businesses should also exercise common sense – keep your employees and the public safe.”
More detailed plans are expected to be released on Friday, May 1 by various public entities regarding their own facilities. An updated joint resolution from the County Health Department and local governments reinforcing the Governor’s existing guidelines will be adopted next Monday.
Cape Girardeau Public Schools (CGPS) and The Heartland’s CW, (WQWQ-TV) are teaming up to provide educational programming to elementary students in the Cape Girardeau area. Won’t You Be My Tiger? will launch Friday, May 1, and is scheduled to run weekday mornings from 10:00 to 11:00 through the month of May. Won’t You Be My Tiger? will feature entertaining and educational activities and is hosted by Cape Girardeau Public Schools Superintendent Dr. Neil Glass. The Heartland’s CW is available for free over the air on channel 12.2. It is also available on Spectrum channel 713, and channel 9 on DirecTV and Dish.
“We are extremely thankful to KFVS12 for the opportunity to connect with our students and families on their sister station, WQWQ-TV, during the precautionary coronavirus closure,” said Glass. “Our hope is that families feel comfortable leaving their kids in front of the TV for an hour, knowing that our content will be educational and fun.”
CGPS closed its doors March 18 due to the COVID-19 pandemic. Since then, teachers within the District have been providing educational enrichment activities through a variety of channels including email, social media and phone calls. But, according to Glass, families are asking for more.
“Parents have been forced to juggle a number of duties, including stepping in to promote continued learning within their homes,” said Chris Conroy, Vice President and General Manager of KFVS/WQWQ. “As a television station, we are always looking for ways to support the community we serve. Providing families a little relief during this uncertain time is something we are very proud to do.”
KFVS-TV is the CBS Network affiliate serving the Cape Girardeau, Paducah, Harrisburg television market since 1954, and is a free broadcast service of Gray Television, Inc. KFVS12 also operates WQWQ-TV, a CW affiliate, The Circle, a country music lifestyle channel, MeTV Heartland, Grit Network, KFVS12.com, Heartland Weekend.com, and numerous digital platforms.
Colonel Eric T. Olson, superintendent of the Missouri State Highway Patrol, informs the public effective May 4, 2020, driver testing services will expand to include:
However, non-CDL road testing is not included in this phase of service reinstatement.
Those requiring the skills test for a CDL should note special priority is being given to applicants who have already passed a portion of the CDL skills test, applicants who had a CDL appointment scheduled prior to the suspension of testing last month, school bus operators over the age of 70 requiring annual testing, and applicants with other essential needs. When CDL applicants schedule an appointment, an examiner will review a COVID-19 acknowledgment form, and advise the applicant to wear a face covering during testing and arrive in a sanitized vehicle.
Applicants should wear face coverings while in driver examination facilities and adhere to social distancing guidelines. Face coverings will be removed briefly when the applicant’s photo is taken during the licensing process.
The Patrol’s website will be updated with a list of designated drivers testing locations, days of service, hours of operation and phone numbers prior to May 4.
Guidance helps facilities and families implement Opening Up America Again guidelines
(Lenexa, Kan., April 29, 2020) – Today, the U.S. Environmental Protection Agency (EPA) and the Centers for Disease Control and Prevention (CDC) released updated guidance to help facility operators and families properly clean and disinfect spaces. Developed in concert with the White House, the guidance provides step-by-step instructions for public spaces, workplaces, businesses, schools, and homes, and falls in line with the Opening Up America Again guidelines.
“These guidelines will provide all Americans with information they need to help the country reopen as safely as possible,” said EPA Administrator Andrew Wheeler. “These cleaning and disinfecting protocols will help ensure the health and safety of everyone in our homes, schools, offices and businesses.”
“Proper and effective cleaning and disinfecting are important to help prevent the spread of COVID-19,” said CDC Director Dr. Robert Redfield. “As our nation re-opens, this guidance is critical to help Americans return as safely as possible to work, school, and other daily activities within their communities.”
EPA’s expertise on the safe and effective use of disinfectants against the virus that causes COVID-19 informed the development of this comprehensive plan. The guidance offers a practical, three-step process for preparing spaces for reopening:
- Develop a plan,
- Implement the plan, and
- Maintain and revise the plan.
Cleaning and disinfecting surfaces is an important, two-step process central to any effort to reduce the risk of exposure to COVID-19.
- Clean: Use soap and water to remove germs, dirt, and impurities from surfaces. It lowers the risk of spreading infection.
- Disinfect: Use disinfectant products to kill germs on surfaces. By killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
EPA has compiled a list of disinfectant products, including ready-to-use sprays, concentrates, and wipes, that can be used against COVID-19. Always follow the product label instructions and safety information including leaving the product on the surface long enough to kill germs, rinsing off the product to avoid ingesting it, and putting the product out of reach of children right away.
Also, avoid over-using or stockpiling disinfectants or personal protective equipment (such as gloves). This can result in shortages of critical products needed for emergencies. In the event that disinfectant products on the EPA list are not available, the guidance provides other techniques for disinfecting surfaces that are as effective in reducing the risk of exposure to COVID-19.
This guidance does not replace other measures that still need to be taken to reduce the risk of exposure to COVID-19. It is important to continue to practice social distancing, wear cloth face coverings, and wash your hands frequently. As we move forward to reopen America, continue to follow federal, state, tribal, territorial and local guidance.
To view the guidance, click here: https://www.epa.gov/coronavirus/guidance-cleaning-and-disinfecting-public-spaces-workplaces-businesses-schools-and-homes.
JEFFERSON CITY, MO, April 29, 2020 – Missouri State Parks, a division of the Department of Natural Resources, today announced phase one of a phased approach to resuming normal operations.
While the vast majority of Missouri state parks and historic sites have remained open for day use, Missouri State Parks has implemented a number of measures designed to maintain required social distancing and protect visitors and team members.
Based on current conditions, Missouri State Parks is implementing the following measures in phase one of the return to normal operations:
- On May 4, concession-operated lodging, dining, marina and retail operations will begin reopening at the discretion of the individual concessionaires and following Governor Parson’s recommended guidelines.
- On May 11, Castlewood State Park, Elephant Rocks State Park, Watkins Woolen Mill State Historic Site and State Park and Weston Bend State Park will reopen for day use only.
- On May 18, the off-road-vehicle riding area at St. Joe State Park will reopen and will require daily permits to be purchased online; quantities may be limited to manage capacity.
- Park campgrounds and park-run lodging will remain closed through May 18. Missouri State Parks continues to evaluate public-health data, applicable social-distancing guidelines and operational requirements to determine when it would be appropriate to resume these operations.
- Visitor centers, park offices, tours, programs, group camps, enclosed shelters, playgrounds, pools and beaches will remain closed as Missouri State Parks evaluates the implementation of phase one. Events, including third-party events planned in the month of May, may be postponed or cancelled.
“Never has access to our state parks been more important than during this period of COVID-19 response,” said Carol Comer, director of the Department of Natural Resources. “Missouri State Parks is committed to providing a safe and healthy environment for our visitors, volunteers and staff, and we are working toward resumption of additional services as soon as we can do so responsibly.”
“Missouri State Parks is experiencing record crowds as people take advantage of the outdoor opportunities we have to offer,” said Mike Sutherland, director of the department’s Division of State Parks. “We ask for everyone’s patience and cooperation as we implement measures to minimize congestion and maintain social distancing at our facilities.”
Visitors are encouraged to check mostateparks.com for individual park advisory updates and the latest actions in response to the COVID-19 pandemic. Crowds and visitation will be monitored closely in order to prevent overcrowding. If a park is nearing capacity, gates or parking lots may close temporarily.
All visitors must remain diligent and enjoy the outdoors responsibly by following the guidance provided by the Centers for Disease Control and Prevention and Governor Parson:
- Keep a minimum distance of six feet between you and others.
- Avoid crowded areas and groups of people.
- Stay close-to-home and travel with only those from your household.
- Wash your hands often.
- Come prepared and carry hand sanitizers, soaps, wipes and water.
- Share the trail and warn other trail users of your presence as you pass.
- Avoid touching your face.
- Avoid handshakes and hugs.
- Cover your mouth and nose with your elbow when you cough or sneeze.
- Pack out what you pack in.
- Be kind and considerate of others.
- Most importantly, stay home if you are sick.
The Department of Natural Resources and Missouri State Parks team is closely monitoring the progression of COVID-19 and its effects in Missouri. While safety, outdoor recreation and service to our visitors are all very important to us, the safety of our guests and team members is our top priority.
For the latest actions by Missouri State Parks in response to COVID-19, visit mostateparks.com/response. Missourians are encouraged to review COVID-19 information provided by the Missouri Department of Health and Senior Services.
If you have questions regarding Missouri State Parks, please contact us at email@example.com. For more information on state parks and historic sites, visit mostateparks.com. Missouri State Parks is a division of the Missouri Department of Natural Resources.
Southern Seven Health Department (S7HD) confirms five more individuals have recovered from COVID-19 in the Southern Seven region: one is from Hardin County, one is from Pulaski County, and three are from Union County. This brings the total number of recovered individuals, to date, with COVID-19 to 16. Southern Seven confirms no new cases of COVID-19 in the Southern Seven region. Currently, they are reporting a total of 37 cases and no deaths. The number of individuals confirmed, to date, with COVID-19 within the Southern Seven Counties is 3 in Alexander County, 1 in Hardin County, 4 in Johnson County, 4 in Massac County, 17 in Pulaski County, and 8 in Union County. Hardin County has had 1 recovery, Johnson County has had 2, Massac County has had 3, Pulaski County has had 6, and Union County has had 4.
As of 4:30 p.m. yesterday, there are 48 positive cases of COVID19, 29 recoveries, and 1 death in Cape Girardeau County. St. Francis Medical Center has tested 1,170 people with 27 positive cases in Cape County. SoutheastHealth has tested 322 people with 6 positive cases in Cape County. Cross Trails Medical Center has tested 44 people in Cape County with no positive cases. Other Cape County providers have tested 15 positive cases. Of the positive cases, 26 are female and 22 are male. 11 of the cases are in Cape Girardeau County, 19 are in the City of Cape, and 18 are in Jackson. 8 of the cases are travel-related, 17 are from close-contact to a known case, and 23 are unknown. 8 have been hospitalized. All the cases are in the age range of up to 90 years old.
Positive cases in other counties: https://health.mo.gov/living/healthcondiseases/communicable/novel-coronavirus/results.php
Bollinger – 4 (2 recoveries)
Butler – 26
Carter – 3 (1 death)
Dunklin – 20 (2 deaths)
Iron – 2
Madison – 1
Mississippi – 23
New Madrid – 9
Pemiscot – 21 (1 death)
Perry – 41 (35 recoveries)
Reynolds – 2
Ripley – 5
Scott – 63 (23 recoveries, 2 deaths)
Stoddard – 19
Wayne – 0
To further combat the spread of COVID-19 in Missouri, Governor Parson issued a “Stay Home Missouri” Order effective April 6, 2020, through May 3, 2020. This Order directs all Missourians to avoid leaving their residences unless necessary and to practice social distancing when they need to travel outside their homes to work, access foods, prescriptions, health care, and other necessities, or to engage in an outdoor activity. This Order does not require all businesses statewide to close or cease operation.
Missouri’s initial recovery phase begins May 4, 2020, and during this phase we can gradually start to reopen economic and social activity. This will be a deliberate process, and is flexible to adapt to the situation. Some communities may be able to reopen at a faster rate, while others may need to continue restrictions to keep the virus from spreading. During this time, we should limit our activity and interactions and continue to maintain social distancing and practice good hygiene to protect our neighbors and ourselves.
SHOW-ME STRONG RECOVERY PLAN: PHASE I
GUIDELINES AND FREQUENTLY ASKED QUESTIONS
Missouri’s economic recovery plan will focus on the diversity of Missouri – its people, businesses, communities, and infrastructure, among others. A strategic “re-opening” of Missouri’s economy will not be successful without proactive steps taken to mitigate risk of COVID-19 resurgence by our state’s businesses, communities, and citizens.
While the U.S. Department of Homeland Security, Cybersecurity & Infrastructure Security Agency (CISA) has issued guidance on what the federal government considers “essential businesses,” Governor Parson believes that ALL of Missouri’s businesses and employers are vital to our state’s economy and individual well-being.
General Guidelines to Reopen Missouri’s Economy
During Phase I, we can gradually start to reopen economic and social activity. This will be a deliberate process, and is flexible to adapt to the situation. Some communities may be able to reopen at a faster rate, while others may need to continue restrictions to keep the virus from spreading. During Phase I, we should limit our activity and interactions and continue to maintain social distancing and practice good hygiene to protect our neighbors and ourselves.
The plan to reopen the economy and get Missourians back to work is based on ensuring a healthy workforce by:
- Flattening the curve and expanding healthcare capacity, while utilizing federal programs and deploying state resources;
- Making decisions based on Missouri-specific data and medical expertise;
- Protecting healthcare workers, first responders, and other direct care workers so that our citizens have access to the care they need;
- Looking after our most vulnerable and at-risk populations;
- Partnering with community leaders and incorporating flexibility based on each community’s circumstances;
- Slowing and containing the spread of COVID-19; and
- Implementing a measured approach to mitigate risk of a resurgence.
The ability to reopen Missouri’s economy rests on both our healthcare system and our healthcare suppliers. Together, we will accomplish the following goals:
- Rapidly expand testing capacity and volume in the state, including testing for those who are currently contagious and those who have developed immunity to the virus;
- Expanding reserves of personal protective equipment (PPE) by opening public and private supply chains, and continuing to utilize Missouri businesses in that effort;
- Continuing to monitor and, if necessary, expanding hospital and health care system capacity, including isolation and alternate care facilities for those that cannot self-quarantine at home; and
- Improving the ability to predict potential outbreaks using Missouri’s public health data.
General Guidelines for Missourians
- Citizens who feel sick should stay home
- Continue to practice good hygiene, including:
- Washing hands with soap and water, or using hand sanitizer, especially after touching frequently used items or surfaces;
- Avoiding touching your face;
- Sneezing or coughing into a tissue, or the inside of your elbow; and
- Disinfecting frequently used items and surfaces as much as possible.
- Avoid socializing in groups that do not readily allow for appropriate physical distancing (receptions, trade shows, etc.). When in public (parks, outdoor recreation spaces, shopping malls, etc.), individuals should maximize physical distance from others.
- Minimize travel to the extent possible.
General Guidelines for Business
- Prepare to implement basic infection prevention measures informed by industry best practices, regarding:
- Protective equipment;
- Temperature checks;
- Testing, isolating, and contact tracing; and
- Sanitation, including disinfection of common and high-traffic areas (entrances, breakrooms, locations where there is high-frequency employee interaction with the public/customers).
- Modify physical workspaces to maximize social distancing.
- Minimize business travel.
- Develop an infectious disease preparedness and response plan, including policies and procedures for workforce contact tracing when an employee tests positive for COVID-19.
- Monitor workforce for indicative symptoms. Do not allow symptomatic people to physically return to work until cleared by a medical provider.
- Develop, implement, and communicate about workplace flexibilities and protections, including:
- Encouraging telework whenever possible and feasible with business operations;
- Returning to work in phases and/or split shifts, if possible;
- Limiting access to common areas where personnel are likely to congregate and interact; and
- Ensuring that sick leave policies are flexible and consistent with public health guidance.
General Guidelines for Communities
- Closely monitor and track the containment, spread, and any resurgence of COVID-19, and adjust plans as necessary.
- Limit situations where citizens cannot maintain social distancing.
- Facilitate widespread testing of symptomatic and asymptomatic citizens.
- Work to protect the most vulnerable populations.
FREQUENTLY ASKED QUESTIONS
Under guidance from the federal government, we are considered an “essential business.” How does this order affect me?
This order applies to ALL Missouri businesses. Businesses that are categorized as “essential” by the federal government should continue current operations, and incorporate our General Guidelines for Business outlined above.
Businesses that were considered “non-essential” by the federal government may resume operations in Missouri in accordance with the Order and these guidelines.
What if my job requires me to be within six feet (6’) of another employee and/or customer?
The social distancing requirements do not apply to individuals performing job duties that require contact with other people closer than six feet (6’).
Businesses and employees should work together to implement public health and safety measures for employees and customers, using the above direction as a guide, in addition to any guidance provided by the Centers for Disease Control and Prevention (CDC). Under these conditions, businesses such as barber and cosmetology shops, hair salons, and tattoo parlors are allowed to operate.
Gyms and hotel swimming pools can also open if they adhere to strict social distancing and sanitation protocols.
Are there restrictions on businesses?
Yes. Workplaces that are engaged in retail sales to the public must limit the number of customers in each retail location to the following standards based on the workplace’s fire or building code occupancy:
- For smaller locations (less than 10,000 square feet), they must maintain 25 percent or less of the authorized occupancy;
- For larger locations (10,000 square feet or greater), they must maintain 10 percent or less of the authorized occupancy.
Employees at the workplace and vendors delivering products into the store are not included in this calculation and do not count toward occupancy limitations.
Are grocery stores considered a business “engaged in retail sales to the public?”
Yes, and such stores are subject to the occupancy limitations in the Order.
Grocery stores are strongly encouraged to set aside hours, outside of regular store hours, to allow third-party grocery delivery services to provide grocery shopping services for their customers. This will allow individual shoppers to shop during regular store hours, and reduce congestion during such times. This will further allow such services to function in an environment where their services may be in excessive demand.
Shoppers at all retail stores are also encouraged, when possible, to limit the number of people shopping in stores to one person per household at any one time. This will better enable all families to access necessary goods in grocery stores, and further reduce the number of individuals necessary to access such goods.
My local jurisdiction does not have a building or fire code. Do the limitations on square footage apply to my retail business?
Yes. If your business is not subject to fire or building code occupancy limitations set by your local jurisdiction, you should calculate your occupancy limits based on the following formula:
For a business with a retail location less than 10,000 square feet:
- Building Square Feet divided by 30 = Quotient
- Quotient x .25 = Occupancy Limit
For a business with the retail location of 10,000 square feet or more:
- Building Square Feet divided by 30 = Quotient
- Quotient x .10 = Occupancy Limit
- A 40,000 square foot grocery store would be able to have 133 customers in the store at any one time.
- An 8,000 square foot retail store would be able to have 66 customers in the store at any one time.
My local fire or building code occupancy limitation calculation is lower than that allowed for businesses without any fire or building code limits, or is lower than a neighboring jurisdictions fire or building code limitations. Can I apply the same formula for calculating occupancy for my business as those without a code?
Yes. You may use either the calculation set forth above for businesses without a fire or building code occupancy limitation, or the calculation applied to your business based upon your specific local jurisdiction fire and building code occupancy limitation, whichever is greater.
- My 30,000 square foot retail business has a local jurisdiction fire or building occupancy limitation of 700 people. Using the formula allowing only 10% of the local jurisdiction, I would be able to have 70 customers in my store at any one time. For an identical business without a local fire or occupancy limitation, they would be able to have 100 customers in their store at any one time. Under this guidance, you may have up to 100 customers in your store at any one time.
- My 6,000 square foot retail business has a local jurisdiction fire or building occupancy limitation of 150 people. Using the formula allowing only 25% of the local jurisdiction, I would be able to have 37 customers in my store at any one time. For an identical business without a local fire or occupancy limitation, they would be able to have 50 customers in their store at any one time. Under this guidance, you may have up to 50 customers in your store at any one time.
My business has a public waiting room with congregate seating. Should I limit access to it?
Implementing a system where customers/citizens can wait inside their vehicles prior to entering the business is strongly encouraged, as are pre-scheduled appointments to minimize interaction between people. In situations where this is not feasible, such as public transit, medical offices, and parks, entities should develop public health and safety measures using the above direction as a guide, in addition to any guidance provided by the Centers for Disease Control and Prevention (CDC).
Does this order prevent me from receiving non-emergency healthcare, such as a routine eye exam or dental care?
Medical providers, such as dentists and optometrists, may provide usual services at their discretion. The social distancing requirements do not apply to individuals performing job duties that require contact with other people closer than six feet (6’).
Medical providers should develop and implement public health and safety measures for employees and patients, using the above direction as a guide, in addition to any guidance provided by the Centers for Disease Control and Prevention (CDC).
Implementing a system where patients can wait inside their vehicles prior to entering the office is strongly encouraged, as are pre-scheduled and spaced out appointments to minimize interaction between people.
May restaurants open their dining rooms?
Yes. In concert with the Missouri Restaurant Association, we are strongly encouraging restaurants to prioritize public health and safety by implementing measures including, but not limited to, regulating self-serve options such as salad bars and buffets, using disposable menus, and employee use of personal protective equipment if available. Tables and seating shall be spaced out according to social distance requirements.
The continued use of drive-thru, pickup, or delivery options is encouraged.
Food court establishments may operate, but the social distancing and communal seating requirements will prevent them from offering seating.
How do these guidelines apply to childcare facilities?
Daycares, childcare providers, or schools providing childcare for working families can continue operations, but should follow the CDC guidance targeted for those operations found at: https://www.cdc.gov/coronavirus/2019-ncov/community/schools-childcare/guidance-for-childcare.html.
May I attend service at my place of worship?
Yes. As long as the social distancing requirements are followed, places of worship are allowed to hold in-person services. Common practices that may occur with worship services, such as hand shaking and shared communion cups, should be avoided. Places of worship are also encouraged to continue use of alternative means of services through streaming services and other opportunities.
I am a member of a fraternal organization. Are we allowed to open our building and meet?
Yes. Fraternal organizations such as the Knights of Columbus and the Fraternal Order of Eagles may gather, but must adhere to the social distancing and communal seating areas requirements.
Will I still be able to participate in my local parks and recreation organized activities and/or camps this summer?
Yes. Traditional summer activities such as utilizing aquatic facilities, community centers, fitness centers, libraries, organized athletics, and camps offer a variety of recreational opportunities for Missouri citizens. If these services are offered, we encourage adjustments be considered to mitigate the risks of contracting or spreading COVID-19 between participants, patrons, and staff, such as limiting the number of participants, modifying activities, restructuring programs, and increasing sanitization measures for facilities and participants.
We also advise areas of high touch or high traffic, such as playgrounds, remain closed.
Can I attend an event at a large venue or stadium, or go to a movie theater?
Yes. However, seating shall be spaced out according to social distancing requirements.
This will apply to events such as amusement parks and attractions, concerts, funerals, museums, school graduations and weddings.
How will this order be enforced?
The State is working with local health authorities to support the order. Local health authorities and law enforcement maintain the same jurisdiction and authority they have always had.
Can my local health authority impose requirements that are more restrictive?
Yes. This Order establishes the minimum requirements that must be complied with statewide. Local health authorities may enforce more restrictive public health requirements for businesses or individuals.
The only exception is the Order from the Director of the Department of Health and Senior Services dated March 24, 2020, removing the authority of a local health authority from closing or restricting the operations of a business which is a part of the food supply, whether that be agricultural production, manufacturing, distribution, or sale of food. This limited waiver does not limit the authority of a local health authority from closing or restricting the operations of a retail food establishment.
How long is this order in effect?
The Order is in place through Sunday, May 31, 2020. The Order will be re-evaluated before it expires, and may be further restricted, less restricted, or extended in the current form.